Hey There, I am sofia Carter. On new HP desktop and notebook PCs, HP Support Assistant is available. In addition, you can install it on PCs from other manufacturers for easy access to support resources and tools for HP printers and PCs. For the support, Click the “?” icon on your system tray to start HP Support Assistant or download now. When the setup process is going on, selected new HP PC models running Windows 10 will receive version 9. All other PC models will receive version 8.1.